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как достать файлы из айфона? (edit: how to get files from iPhone?) Update (08/29/2018) пробовала , не получается

Unfortunately, your question and description lack a bit of information. In a general sense, seeing as how we don’t have much to work with here, if you don’t have a backup of your data, then you need to make the phone work enough that it can be recognized by iTunes. Depending on what happened to your phone (physical damage, water damage etc.) this may or may not be easy to do. Give us more detail and we can help out more.

If nothing is wrong with it, plug it into your computer and open iTunes and sync it. Если с этим ничего не случилось, подключите его к компьютеру и откройте iTunes и синхронизируйте его.