Chosen Solution
Ok I went to bed left my phone on charger. Got up turned it on and get this screen that says if I want to download new OS push volume up to continue or volume down to cancel this. I never asked it to do anything of this type period! It refuses to recognize me pushing the volume key down to get out of it and cancel. I have tried factory reset several times no good. I can only boot to safe mode when I try to reboot it goes back to that screen every single time. PLEASE somebody HELP!!!
Hi, This happens after unfinished SW update. Maybe the phone switched off during the update. Go to: http://www.sammobile.com/firmwares/ Find firmware for your model and reflash it. Regards.
