Chosen Solution
Normally I unlock these by trying my current AT&T SIM (it used to work), but since the Device Unlock app and relies on the device it historically has not - why not admit you just hate having to unlock phones already, AT&T? The issue now is I ported my number to T-Mobile, so that option is done. This mess is making these phones waste so far. At one point, I got a Moto G7 Play (purchased used) which is SIM locked to AT&T I got as a backup phone, before switching. This phone has always been SIM locked, but it was cheap and I had AT&T at the time. However, it keeps getting denied for ineligibility and AT&T denies and says use the app. I tried to have it done with The Unlocking Company, but they couldn’t figure it out and refunded me… Not great, since they also had trouble with an AT&T locked LG I tried with them. I think these Device Unlock phones are difficult out of spite. Is there any unlocking companies who are reasonably priced who can figure this out, without paying for AT&T service for 6 months and looking like a drug dealer for months just to pay up the nose for a “SIM unlock”? I’d sooner dump the locked phones on eBay if I can’t do it without giving them money again. See why here:
PS: Yes, I looked into the “shill it to family” method, but they’re looking past AT&T too.
It’s done. Not saying through who, but this was a very welcome change from months ago.
This may or may not be helpful but here is some info on the topic in case you don’t know: Get info about device unlock eligibility Why ATT unlocks can be challengingMy first guess is, the phone was financed and there is an outstanding balance on it.Anyway, hope this information helps someone.
