Chosen Solution

The washer fills, agitates, and spins. Then it thinks it is done and shuts off. The washer needs to be set to a manual rinse cycle after washing. It also seems to have issues with auto sense. Water level seems deeper than necessary, so that washing small loads is not water efficient.

When the cycle doesn’t advance, it’s probably the timer or a cold-water supply problem: It’s the timer, if your washing machine fills with water and begins agitating, but the timer never advances–or if the washer is in a spin cycle and the timer won’t advance. Then you need to replace the timer.

This machine has no timer. It is controlled by a main control board. Check water intake of cold water entering machine. Make sure it is a steady flow. If that checks good. More than likely it is the shift actuator. Part # W10913953 . This part senses load size. RPM’s & shifts the cam assy from agitation mode to spin mode. To reset your washer. Make sure all LED lights are off. You will need to turn timer control knob one click @ a time as instructed below. slow & steady clicks. L > R > R > R > L > R all lights will LED’s will flash. Turn timer control knob until just the rinse light is lit. Press start. The machine will go through a 3 to 5 minute calibration mode resetting the machine.

@jphonedude, Here’s the tech sheet for your washer. The fault code you mentioned is not shown so maybe it is a control board issue. Check what codes it shows when running the diagnostics as per the tech sheet.

If your newer washer is stuck on wash and won’t advance to the next cycles. Take the cold water hose off the machine side and clean it. The screen won’t come out, so you need to take a tooth pick or something like one and clean it by sticking it around the slots on the out side edge of screen. Little small black peace’s of black dirt will stop your washer from working. My washer is only a year old. It’s works!!!

Hi @ lucky freeman Here’s the tech sheet for your model washer. Run the diagnostics as described in the sheet and check for any error codes. If there are any, use the sheet to check what the code means and the most likely cause. It may be better this way than to assume that the fault with your machine is related to the same faulty part as others in this thread. Just because the symptoms are the same doesn’t necessarily mean that the cause of the problem is the same.