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I bought apple TV 2nd generation in Jan 2012,it was working well. Last month I downloaded the update version 5. After this I can only see Computer and Settings Icon. Tried restore, resetting, direct ethernet connection, thru itunes downloaded the updates with micro usb. nothing works. Can someone help us? Thanks

Just connect a power cable (NO HDMI) and the micro USB cable and the restore might get through. If Apple TV 2 doesn’t show up in iTunes after hooking it up to the Mac, you may have to set it to DFU mode first:

  1. Disconnect the HDMI, power and USB cables
  2. Wait for 10 seconds
  3. Reconnect the USB cable
  4. Immediately hold the menu and play buttons on the remote for 15 seconds
  5. Apple TV 2 should now start flashing the LED wildly and appear in iTunes with the restore button. If it still doesn’t show up, maybe there’s something wrong with your Micro USB cable. Get in contact with Apple - that unit should still be under warranty. If this Answer is helpful please remember to return and mark it Accepted.

I had the same issue with my ATV 3 right from the start. I tried several suggestions found searching the web: -restart, restore, update software, unplug cables and wait 30 sec….. etc. Nothing worked. What did work however was: Settings > iTunes Store > LOCATION Needs to be set to “United States” really not what you would think would matter but it worked (btw I do not live in USA) hope this may help some of you guys out there

Canada worked for me too then I went back and changed to US and still worked. EXCEPT, a lot of my apps are missing (showtime, HBO, Hulu, and a lot more…) any ideas about this? Some new ones are there too.

Im having the same issue. Mush be something on apples side. All my apps (Hulu, HBO, etc) have disappeared. Hopefully they realize everyone is having this issue and fix it soon. Let me know if you figure out how to bring the apps back

At least I’m not the only one!! And here I was thinking my ATV just didn’t like last night’s Daily Show as it died in the middle of it. FYI, the Network Test failed my first try, restarting my router got it to pass just now though. AirPlay seems to be working fine, so I’m just going to run Hulu from our iPad for now as it sounds like changing countries causes some different app problems. I’ve got a 3rd Gen ATV btw.

Switching to Canada helped us too, but showtime, Hulu, HBO Go are gone. Anyone have a solution?

Hey! Just wanted to add my voice and let you know that it’s happening to my 3rd gen AppleTV too. Did everything and finally came here to see other people have experienced the same thing.

Having the same problem in Birmingham… clearly something on Apple’s end.

Also having this issue. Changing to canada and back worked for netflix… hope they fix it so hulu and abc can come back :(

I am having the same issue tonight, it’s Nov 1, 2016. I was watching HBO NOW at 7pm, went to dinner, and now all a sudden, ATV only gives me “computers” and “setting option.” I spent 2.5 hours restoring the ATV. When it came back on, same issues. I changed it to Canada, under location and it works but the apps look different and my HBO NOW is gone.

Hey man I don’t know who you are but I owe you a million thanks. I tried everything i found online from about 50 different search sites and this finally worked after working on this steady for the past four hours. Thanks again Pat from Mandan North Dakota

Same here in CT. Glad to know its not just me. I guess it just wait for apple to fix their problem. Brendan

Nov 2nd and still not able to use Apple Tv after doing a restore 5 times……Apple whats the solution and a timeline for a fix?

Got all my apps to return @ 12:50pm central by streaming my google play music acct from my phone over airplay. After that Hulu and hbo etc. all returned.

I am having the same issue but I do not have the option to choose another country! When I go to the “location” in “i tunes store” its blank! I can’t even sign in to itunes! HELP PLEASE!!!

Having same promblem with my ATV 2. Was only getting Computer and Settings app and tried all the above mentioned troubleshoots, however I was unable to change the location in my settings as it was blank. Logging out of my wifi network and logging back in again seemed to solve this for me!

This fixed it for me… completely: I had the same thing tonight. The change to Canada was temporary (on a restart, back to no channels except computer and settings), and lost some channels (HBO) I just did a full RESTORE. I had to sign back into iCloud and my WiFi. HOWEVER, MY APPLE TV IS NOW FIXED and is back to normal with US as region, and ALL channels showing as before.