Chosen Solution
My sister dropped her 6S on the floor. It was turned on when she dropped it, but seemed to be turned off when she picked it up. She tried turning it back on and saw only weird colors, so she brought it to me and asked me to look into it. I used to fix iPhones for friends and family from the first iPhone to the 4S but have since gotten “out of the business”.
In this case, I’m unsure how to proceed. I figured it’s the screen, but I cannot get the phone to show up in iTunes. It does power on when I plug in the lightning cable. The home and power button are also working. I tried rebooting into DFU but that’s now working. Based on the vibration and screen, it seems to be rebooting somewhat randomly as long as the battery is connected. I’ve opened it up and checked the cables and connectors and it all seems fine. It might be the logic board, or it could be that both the screen and the dock connector took a beating. I’d like to avoid buying replacement parts that aren’t needed to get the phone working again but I don’t have a second (working) 6S to test parts with. I’d be grateful for any suggestions on how to proceed with diagnosing what’s wrong with the phone so that I may figure out what steps are needed to fix it. Blessings, Nick
Normally I would say a screen issue but I am concerned that you cannot get the phone to be recognized by iTunes. That would point to a logic board issue and boards do die following drops. At this point, if you aren’t comfortable buying parts, consider dropping by an independent repair shop to have them give it a go, at least they will be able to determine if it is screen related or not.
You definitely need a screen so your first step should be replacing the screen. Then we can go on with other issues. I think after you replace the screen everything will work.
Depending on the damage to the screen it could affect the phone showing up in iTunes. Especially if there is a short circuit on the screen connectors. I’m confident that a new screen will fix the problem. The 6s is a relatively cheap screen (£20 in the UK). Remember that if you get a replacement that has the earpiece and home button already mounted then you’ll have to swap the home button from the old screen or the touch id won’t work. Best of luck David