Chosen Solution
Hello, My son’s almost brand new Acer monitor has a cracked LCD after it fell from his desk. I purchased ASURION and have a one year warranty with Acer, however, accidental damage is not covered. The cost of the repair through Acer is $80 plus taxes, and shipping. Unfortunately, the total cost of the repair will exceed its original cost. Therefore, I am looking for a better alternative. Ultimately, I would LOVE to do the repair myself but I’ve had trouble finding the right parts. I searched on Acer’s site to find out if they can send out the parts so I can do the repair but given the nature of the repair only authorized Acer technicians can repair it. So my question is, what is the work around around this issue? I don’t want to pay more for the repair than what it originally cost but I also don’t want to purchase a new one while this one ends up on a land fill. Does anyone know where I can get parts for this monitor? I live in NYC and can get around easily. If anyone knows of a place that can either repair or obtain the parts for cheaper please let me know. Appreciate the help! Thanks, Estefania Update: I’ve disassembled the display and retrieved the LCD part. See picture below.
@echaski absolutely can you fix this yourself. Here is the major issue. We need to know what exact model your LCd is. For that you would have to disassemble your monitor and get the label of the back of the LCD panel. Since your monitor is pretty new there are not to many teardown to look at to find out how to disassemble. Post some good pictures with your question so that we can see what you see. Adding images to an existing question that way we can guide you and assist you as much as possible. Remember that for now the monitor is toast already, so you can only win by trying to repair it.
LCD monitors are usually a total loss when the panel fails or gets damaged. Unless you can find a donor that’s beyond repair with a good panel, it’s very likely the replacement will be about as much as the new $89.99 price I can find from Acer. More then likely you’re paying $80 for a refurb exchange unit. It may be possible to find a cheap panel, but you may need to accept that it may have a few dead pixels or a scratch that may or may not be visible. The LM215WF3 is one of the less cost efficient ones to replace, since it’s an LG and not the cheap AUO panels sometimes used in the Acers. That said, if you can find a cross compatible one on eBay as I couldn’t do it with RS AR7 in the search, this may bring the cost down somewhat. Most of the listings seem to target the 2009 iMac, which I suspect uses an older variant that you can’t just interchange.
In this situation I’ll suggest that you forget about repairing it by yourself, I don’t know if you have experience with electronics but still not worth it, also the display can be damaged while shipping, you’ll be stuck in certain level of dissembling/assembling…
