Chosen Solution

I never touch the volume or any option about sound, but suddenly it has no sound, i’ve tried some solution on the internet and nothing work,a page told me to reset the phone, but thats not my phone, and theres no guarantee by reset the phone, the problem will be solve, please someone help me

Hi, Have you checked that your phone is not is ‘silent mode’? Here is a link to show you how to turn it on and off. http://devicehelp.optus.com.au/web/samsu