Chosen Solution
Update Yesterday there was no loud noises from the fan but it is frozen over again. Freezer is still freezing but the fridge is warm. I’ve unplugged it & will try using a meter to see what that problem is. Hoping I can find a YouTube video lol. Thanks everyone for all of your help! We purchased a used whirlpool WRF560SEYM00 French door refrigerator (no ice maker) almost a year ago & we were told that we would need to unplug it about once a year to thaw the board & fan because they’d ice up. They had a technician go to them 2 years prior who said he could change the board but no guarantees that they wouldn’t encounter this problem again. Anyway, it started a few weeks ago making that loud noise of the fan rubbing against ice. So I unplugged it, dusted the back of the unit and plugged it back in the next morning. It’s been 2 days now. I haven’t heard the noise but my fridge is warm and the freezer is cold, but not freezing anything & I have both on the highest setting. The back wall also has ice build up again but no noise yet… I tried to do that diagnostic tool thing before I unplugged it to see if it would tell me what’s causing this. I followed the instructions and all of the lights popped up like the say in the diagram but for the end result I got what I’m taking as multiple messages which mean nothing to me.. I do want to say that both fans are working. Wondering if anyone has experienced this with this fridge and what you replaced that worked for you.. I really can’t afford to replace the fridge or buy multiple parts that won’t help.. Thank you for taking the time to read this.
I don’t know how to fix this but I found a video that might help: https://youtu.be/sXFa4R_7XkE
