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Samsung TV Model UN6007000 (Smart TV) works fine when turned on. After continuous viewing/use of about 15 minutes or so, the picture disappears and the screen turns snowy (white background with dots covering the entire screen). This has happened several times. When we turn off the TV and turn it back on after 30 minutes, it may work for a short while. I have done a picture test and it came back as picture is working fine. I have tried to update the software and it came back as " software is current". Any suggestions?
Hi, Can you check the signal strength / quality % level of your antenna signals? There is usually an indicator showing somewhere in the TV menus regarding TV channel (antenna) signal levels. It may be that either one or the other is on the margin of acceptable reception. If the signal indicator shows ‘weak’ signals: How many ‘splits’ or different outlets do you have on your TV antenna lead? Unless you have a masthead amplifier to boost the initial signal received, each extra TV point drops the signal level available to the TV, e.g 2 outlets only 1/2 strength goes to each TV, 3 outlets only 1/3 etc. Has anything changed in your surrounding area between your antenna and the TV transmitting towers -maybe a new tall building in the direct line of sight? Is your antenna still facing the correct direction and at least looks OK - dipoles not hanging or broken? Is the antenna Co-ax cable lead still in good condition? Also some TVs give the option (haven’t checked either of yours) that in the event of signal loss that the screen turns to “Blue” rather than showing a snowy picture, so as to be less annoying. For @geosolu, As well as the above, is there also a level check in the menus of your Dish ‘box’ that you can access to see what the level is?
