Chosen Solution

I have been using Assistive touch feature for quite some time to use the phone. Now the ‘Slide to unlock’ feature isn’t working. I therefore can’t . . .

  1. Reset or use the phone with iTunes because it prompt me to respond by unlocking the phone (which i can’t do)
  2. Can’t restart my phone by holding ‘Device’ on assistive touch menu because that feature prompt me to ‘slide to unlock’
  3. Can’t force restart with home and power, because the power button won’t work Any other ideas please?

It sounds like a few hardware issues. So my first guess would be digitizer. A screen replacement may solve the problem unlocking the phone. You would want to soft install it first and test so you don’t go through the process of replacing the screen for no good reason. You definitely would wan’t to replace that power button too. It makes it hard to work with without it functioning