Chosen Solution
I have a Motorola Edge, I’m trying to change the SIM card, but I can’t get the SIM card tray to eject. I’ve tried using different SIM card tools, and paperclips, only to have them bend, and just had the tip of the paperclip break off into the hole. I’ve taken it to the mobile carrier, as well as a local tech repair place, but no success at either place. The tech repair place isn’t authorized for Motorola phones, and basically said it needs to be taken apart to remove the SIM card tray. I’d appreciate any advice and guides that might help.
Hi @khayden , You may have to open the phone and see if you can gently push the SIM card tray out from the back of the SIM reader, hopefully without damaging the reader’s pins and locking mechanism. Here’s a teardown video for the phone. At 2:50 minutes into the video you can see the SIM card reader. By saying that the repairer was not “authorized” does that mean that the phone is still under warranty? If so contact an authorized repairer and ask for a quote. The repair itself will not be covered under warranty as it will be classed as user error. Hopefully using an authorized repairer will not void the remainder of the manufacturer’s warranty for the phone, as it would by using someone else or doing it yourself.
Wow what a fantastic tech ‘repairer’? Anyway the phone needs opened up to access the sim tray. The sim connector pins sound like they are bent holding the sim tray in place.
Put some strong glue on a small piece of plastic, smaller than the sim tray, then glue it to the sim tray. Yes, you might have some glue on the sim tray now, but at least you should be able to pull it out.
