Chosen Solution

Hi everybody, I really hope to get some help here… I have updated my device (Alcatel OneTouch Idol 3 5.5") to the latest Android version released by Alcatel OTA a few days ago : 5.0.2-010 08 Since the update I am having serious problems with my Alarm app and with any other Alarm app I have tried. I notice 2 main problems :

  1. The alarm icon vanishes from the notification bar as soon as the app is removed from the “recent apps rack”, thus, the alarm doesn’t go off.
  2. Alarms don’t go off when the screen is off and/of locked. So practically I have to keep the screen on all the time for it to work, which is rediculous. Needless to say none of these was an issue before the OS update. I read somewhere that the update made changes to app permissions to work in the background but I can’t seem to find any way to view or modify this kind of permission (it is not present in the permissions list of the app under Settings>Apps) Please help ! If not - is there any way to rollback to the previois OS version ?

Did research for months. Thought the idol 3 would be a great buy. Not so impressed. Slower than I imagined and wont connect to my car Bluetooth at all. Other phones running marshmallow will but this idol 3 will not. Tried factory data reset after the marshmallow update……still no luck. Alcatel —-Fail !

You can solved the issue in two ways 1 making a hard reset (pwr + vol up) and make all the wipes ( data, cache and dalvik cache if you got acces) 2 try to reinstall de alarm apk corresponding to your android OS version If don´t want to download all your apps again here is this https://play.google.com/store/apps/detai… its work perfect to me .

With my Idol 3 bluetooth pairs in my car, but after answering or making a call, people can’t hear me on the other end. I’ve tried all the suggestions, but it hasn’t worked. Is there a way to go back to the original Android version the phone came with (and stay there as it wants to automatically update OTA) because the update to 6.0.1 completely screwed the use of bluetooth with my car? The previous version it worked fine.