Chosen Solution
My Fitbit sense won’t power on. It’s been on the charger all night. I’ve tried all troubleshooting tips and nothing! Holding button for 10 seconds or more,cleaning connection with alcohol wipes,left on charger,tried a different charger and used laptop to charge. Restarted my phone. I uninstalled my Fitbit app,,turned Bluetooth on and off. Any other suggestions? When I go to the app, it won’t sync to my s21 ultra phone. Can I take apart this watch? I’ve had it over 1 year, so probably no warranty. ldhein73@yahoo.com
I had this same thing happen to me on 7/23/2022; device w/only show Fitbit logo. After running through all the fixes suggested by Fitbit and online, I called Fitbit’s Customer Service. After about a half hour on the phone running through the same suggested fixes with the Customer Svc Rep, he said I would probably have to replace the device. I was sent a 33% off coupon by Fitbit to buy another one. I just bought this in 04/2021! I’m doing more research before I buy another device from Fitbit.
I bought my mother a Fitbit sense, in May, of 2022. She did not regret it, so it will not charge, at all, do you know if it is a repair shop that can look at it?
Simple solution. Don’t buy Fitbit. Awful unreliable things. There are better options on the market. If you don’t want apple or Samsung then look at Huawei or Amazfit. I have 3 Amazfits and have never had an issue. And the batteries last for weeks not just a day or two.
