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Hi, I was just opening my lenovo yoga 710 i5 7th gen, kaby lake(2016, bought it 3 months back in best buy, Black Friday sale) and noticed a small crack sound. upon further examining, found out that the screen is popping out slightly from the bezel in the bottom right corner(near the hinge) have attached the pics . The left side has no issues. There are no cracks developed on the screen and touch is working fine. how major is this problem?..should the screen be replaced?…how to fix it? Also please give a rough idea about the cost of repairing in the lenovo service center. Any help is much appreciated. Thanks!
Hi @padfoot1024 , Lenovo usually gives a 12 months warranty on their products. Don’t know about “Black friday” sales, but that shouldn’t preclude the manufacturer’s warranty. The laptop should still be covered by the manufacturer’s warranty? Consult the manufacturer’s warranty statement that should be with the documentation that came with the laptop, as to what to do to make a claim for a manufacturer’s warranty repair or replacement. If there is no separate document check the User manual. Note: There are no images associated with your question. Here’s how to post images on ifixit. Adding images to an existing question
Hi, I see in your photos the screen popped out. But why it happened? What was the reason? You opened the laptop for the 1st time and noticed it? Or after using for a while? Maybe you opened the laptop 360 degrees in the wrong way, e.g. you hold the display from the corner instead of the middle and thats why it popped out. Thank you. Pls answer and I will tell you the solution to your
For those having the same problem: It seems to be that the hinge connecting to the backcover often comes loose on these models since it is only glued together from the factory. The hinge then moves freely and pushes the screen forward whenever one tries to open the laptop. For a possible repair I would refer to these posts by WiredDan who explained the problem very nicely and provided a great solution on Lenovo’s forum: Post explaining the problem: https://forums.lenovo.com/t5/Lenovo-Yoga...Post providing the solution: https://forums.lenovo.com/t5/Lenovo-Yoga…
