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After running an update on my phone it turned off then asked me to input the screen pin code. I always use thumb print security so put in what I thought the pin was - incorrect. I have tried everything that it could possibly be but had no luck. I really don’t want to hard reset it as I have pictures, videos etc that I would lose :-( Please could anyone offer any advice?
Follow the instructions below: 1 Go to the Android Device Manager from a computer. 2 Find your Galaxy S7 or Galaxy S7 Edge on the screen. 3 Enable “Lock & Erase” feature. 4 Then follow the given steps on the page to lock your phone. 5 Set a temporary password. 6 Enter the temporary password. 7 Create a new password.
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