Chosen Solution
The screen has out of now where become unresponsive, I have tried to reset it, take the battery, sim card and memory card but nothing has worked, I thought perhaps it was because the screen was slightly cracked but the damaged was caused months ago and the phone has fine till then. Also when I tried to recover my files from my phone via my laptop it said it was empty??
Sounds like water damage has the phone ever been in contact with water from what you know?
