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Link to model : https://www.appliancesconnection.com/sam… Symptoms: Both Freezer and Fridge not cooling.The compressor is humming. It starts off a bit loudly when the unit is unplugged and plugged back in but within seconds goes to a slight humming noise.The compressor is warm but not hotThe condenser fan is always running.Condenser coils were very very dirty. I have cleaned them now.Condenser coils are at room temperature/cold to touch. Not warming at allI have not checked the evaporator yet. No signs of frosting both in the freezer and fridge.

Hi, Here’s the compressor troubleshooting flowchart from the service manual which may help to determine if the problem is with the compressor or the control board.