Chosen Solution
My Samsung front load washer power shut down and the door is locked. I tried the outlet and no response. I can’t even get the model number since the door is locked . I don’t know if this will help but the Samsung washer is a super speed power foam stem VRTplus . I never had issues with it and it suddenly stop while the machine was running.
Hi, Have you tried looking on the back of the machine for the model number? Also try pressing the Soil Level + Signal buttons (both together) for 3 seconds and check if this allows you to open the door. Update (04/27/2021) Hi, Without a model number it is difficult. This is the user manual for a Samsung VRT that says to press to Soil + Signal buttons for 3 seconds. But since your model hasn’t got one then try operating the Spin and Soil buttons for 6 seconds as described in this user manual which is also for a Samsung VRT but obviously a different model although its Control panel also shows a signal button as well. Did you check on the back of the machine for a model number, you didn’t say?
