Chosen Solution

Hi all, I replaced the battery with a replacement from the website in my 5c. After the replacement I noticed that the microphone does not work anymore during calls. I can still talk to people if I use the speaker mode. Siri can also hear me it appears that it’s only during calls that no one else can hear me. I also tried testing it in voice memos and the microphone doesn’t pick anything up. Can anyone shed some light on this for me on what could have gone wrong? I know the microphone is part of the lighting connector assembly however I never touched that part/area while I swapped the battery. Thanks!

By any chance did you disconnected the charging port ? Update (10/31/2015) i will say the rubber of the microphone probably got lifted up a bit and is blocking the microphone i suggest trying to take the charging port off completely and resit it again this can happen accidentally when you lift the screen up.

Take a look here this is what I’m talking about.