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Hello, I am hoping someone can help me with a problem I am having. I have a Razer Leviathan soundbar with subwoofer. Randomly the audio has completely stopped playing out of the speaker/soundbar regardless of optical, aux, bluetooth or nfc. Weirdly enough the subwoofer still picks up the sound so I can hear the bass of the audio but nothing from the actual speaker itself. Can anyone tell me what the issue may be? I thought the optical port got damaged and tried to bluetooth connect everything and it was the same symptoms there as well. I would like to try and either have it fixed or fix it myself but I don’t know where the issue would really lie. It powers on and all buttons react correctly with no issues but get no sound at all.
Hi @thombro911 , Just verifying that you tried pressing the mute button a few times? Given that there is no audio output regardless of the input connection type it appears as though there is a problem with the audio amps. It is unusual for all output amps to fail at the same time unless it is a power problem to the amps. You may have to open the soundbar and inspect the boards, (power board? amp board?) for any obvious component damage such as overheated components or bulging capacitors. I cannot find a schematic or service manual when searching for the model name but perhaps using the model number may yield results. If you do spot something or you’re not quite sure post some close up images back here. Here’s how to do it on ifixit Adding images to an existing question
