Chosen Solution
Setup: MB: ECS H61H2-MVCPU: Intel Core i5-2300RAM: 2x Kingston HyperX Fury HX318C10FB/8 (8GB DDR3-1866)GPU: EVGA GeForce GTX 1050 TiPSU: GameMax GP-500 (500W)OS: Windows 10 Pro, version 20H2, build 19042.685 ———- Problem: Display turns black randomly. Sound continues to play but sometimes cuts off. Most of the time, the blackout lasts a few seconds and turns back on, but the rest of the time it stays off. The PC is otherwise seemingly operational. On my most recent mishap, I was on a Zoom call and my camera, headset, mouse, and keyboard were working normally. Putting the computer into hibernation and turning it back on can solve the issue. On some occasions, however, even hibernating doesn’t fix it. Restarting the computer does fix the issue - so far without fail. Putting the computer to sleep doesn’t fix the problem ever. When hybernating it and turning it on, on the times where it doesn’t work, the display turns on and shows the ECS logo and the Windows icon, but nothing else upon boot completion. Instead of the login screen, a short, faint green line of pixels appears on the bottom half of the screen. Everything else is black. ———- When does it happen? Randomly. It’s inconsistent. I can play several rounds of League of Legends, Fall Guys, Deep Rock Galactic - all at max settings - and not see the issue at all. Sometimes it does happen during a game, or when watching a YouTube video, or even when the PC is briefly idle as I’m reading a webpage. All drivers are up to date, monitor and cables are brand new. Really no idea what it could be, and hoping it’s a simple, easy fix. Searching through the site and others I came to think this might be a RAM issue. Tried reseating both RAM cards, tweaked with CPU power management settings (active/passive), but none seem to rid my system from the issue. Any advice will be greatly appreciated. ^_^ Thanks for reading!!
Hi @silversix , It may be a case of eliminating things to see if you can narrow it down or to make it happen consistently Not sure if your motherboard has it (is it Ver2.0 or Ver 3.0?) but can you try the onboard video (according to the specs the CPU has Intel HD 2000 graphics) and check if the problem occurs when using it? At least this will eliminate the Nvidia GPU as the problem if it still occurs. Run a memory test and check that it is OK.
